The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance

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BECOME THE ENVY OF YOUR INDUSTRY WITH A CUSTOMER-CENTRIC CULTURE Winner of Marketing Book of the Year 2015 by Marketing and Sales Books for the first time, this groundbreaking guide unlocksthe secrets used by amazon, virgin, apple, st...

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The Customer Culture Imperative: A Leader's Guide to Driving Superior Performance

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